Tools

CiviCRM

CRM built for non-profits. Fair and flexible; Easy depends on the implementer.

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AGPL-3.0 · https://civicrm.org

CRM & members

Self-hosted

Hosting: Self-hosted

Often paired with WordPress or Drupal at an EU hoster.

Fair 5.0 Easy 3.0 Secure 3.3

Pillar Criterion Score Evidence
Easy Day-one UX Can non-technical staff use it without a project? 3 Powerful, not pretty; staff need training. Source
Easy Operate Admin burden, updates, backups and language coverage. 2 CMS, Civi and extensions must be kept current. Source
Easy Integrate SSO, mail/CalDAV, APIs and common NGO connectors. 4 WordPress/Drupal, payment processors, mail. Source
Fair Lock-in / exit Can you leave with your data in open formats, at known cost? 5 Your database; CSV/API export is normal practice. Source
Fair Sovereignty EU legal entity, EU hosting, and exposure to extra-EU lawful access? 5 Host with an EU Civi partner. Source
Fair Openness Open source or open standards? Are independent implementations possible? 5 AGPL with a large NGO community. Source
Secure IT security Authentication, encryption, patch cadence and independent audit. 3 Security depends on CMS hygiene. Source
Secure User security 2FA, roles, phishing resistance and safe defaults. 3 ACLs exist; defaults can be too open. Source
Secure Personal data GDPR fit: DPA, residency, sub-processors and Schrems II posture. 4 Self-host or EU partner keeps member data closer to home. Source