Pipedrive

Estonian pipeline CRM focused on sales activity. EU vendor; SaaS data residency to confirm per plan.

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Proprietary · https://www.pipedrive.com · EU legal entity

CRM & members

Pipedrive cloud

Hosting: EU-hosted SaaS

EU-founded CRM SaaS; verify current hosting regions.

Fair 2.3 Easy 4.7 Secure 3.3

Pillar	Criterion	Score	Evidence
Easy	Day-one UX Can non-technical staff use it without a project?	5	Typical onboarding for this product category. Source
Easy	Operate Admin burden, updates, backups and language coverage.	5	Vendor operates the hosted service. Source
Easy	Integrate SSO, mail/CalDAV, APIs and common NGO connectors.	4	Integrations vary; check current APIs and connectors. Source
Fair	Lock-in / exit Can you leave with your data in open formats, at known cost?	2	Exports/APIs usually exist; switching still costs migration effort. Source
Fair	Sovereignty EU legal entity, EU hosting, and exposure to extra-EU lawful access?	4	EU/EEA/EFTA legal entity per European Alternatives listing; confirm regions. Source
Fair	Openness Open source or open standards? Are independent implementations possible?	1	Proprietary product. Source
Secure	IT security Authentication, encryption, patch cadence and independent audit.	4	Security baseline depends on vendor posture and your configuration. Source
Secure	User security 2FA, roles, phishing resistance and safe defaults.	3	Account roles and MFA availability vary by plan. Source
Secure	Personal data GDPR fit: DPA, residency, sub-processors and Schrems II posture.	3	European vendor GDPR posture; still confirm DPA and subprocessors. Source