Tools

Google Workspace

Dominant productivity suite. Excellent UX, high lock-in, US lawful-access exposure.

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Proprietary · https://analytics.google.com

EmailFiles & officeIdentity

Google Cloud

Hosting: Global SaaS

US vendor; EU regions exist but legal exposure remains extra-EU.

Fair 1.7 Easy 5.0 Secure 3.3

Pillar Criterion Score Evidence
Easy Day-one UX Can non-technical staff use it without a project? 5 Staff usually already know Gmail and Drive. Source
Easy Operate Admin burden, updates, backups and language coverage. 5 Google operates the stack; almost no local admin load. Source
Easy Integrate SSO, mail/CalDAV, APIs and common NGO connectors. 5 SSO, mail and a huge integration marketplace. Source
Fair Lock-in / exit Can you leave with your data in open formats, at known cost? 2 Takeout exists; formats and APIs still centre on Google. Source
Fair Sovereignty EU legal entity, EU hosting, and exposure to extra-EU lawful access? 1 US company; CLOUD Act / FISA exposure even with EU data regions. Source
Fair Openness Open source or open standards? Are independent implementations possible? 2 Closed source; some standard protocols, many proprietary APIs. Source
Secure IT security Authentication, encryption, patch cadence and independent audit. 4 Mature security programme and encryption in transit/rest. Source
Secure User security 2FA, roles, phishing resistance and safe defaults. 4 Strong 2FA and admin roles; phishing of Google login remains common. Source
Secure Personal data GDPR fit: DPA, residency, sub-processors and Schrems II posture. 2 DPA available; Schrems II / US cloud remains the hard GDPR question. Source