Google Workspace

Dominant productivity suite. Excellent UX, high lock-in, US lawful-access exposure.

Proprietary · https://analytics.google.com

EmailFiles & officeIdentity

Google Cloud

Hosting: Global SaaS Reviewed

US vendor; EU regions exist but legal exposure remains extra-EU.

  • Fair 1.7
  • Easy 5.0
  • Secure 3.3
FES Scores 9
Pillar Criterion Score Evidence
Easy Day-one UX Can non-technical staff use it without a project? 5 Staff usually already know Gmail and Drive. Source
Easy Operate Admin burden, updates, backups and language coverage. 5 Google operates the stack; almost no local admin load. Source
Easy Integrate SSO, mail/CalDAV, APIs and common NGO connectors. 5 SSO, mail and a huge integration marketplace. Source
Fair Lock-in / exit Can you leave with your data in open formats, at known cost? 2 Rule baseline (rubric_v1): global SaaS APIs/export exist, but suite gravity and remapping remain. Source
Fair Sovereignty EU legal entity, EU hosting, and exposure to extra-EU lawful access? 1 Rule baseline (rubric_v1): non-EU legal entity + global SaaS — high extra-EU lawful-access exposure. Source
Fair Openness Open source or open standards? Are independent implementations possible? 2 Rule baseline (rubric_v1): proprietary / non-OSI license — openness capped unless open standards dominate. Source
Secure IT security Authentication, encryption, patch cadence and independent audit. 4 Mature security programme and encryption in transit/rest. Source
Secure User security 2FA, roles, phishing resistance and safe defaults. 4 Strong 2FA and admin roles; phishing of Google login remains common. Source
Secure Personal data GDPR fit: DPA, residency, sub-processors and Schrems II posture. 2 DPA available; Schrems II / US cloud remains the hard GDPR question. Source

Indicative scores from public information — how we score.

Subprocessors 1
Name Role Residency Verification date Source
Google LLC Hosting EU + abroad Source

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