Microsoft 365

Default office suite for many NGOs. EU datacentres help, lock-in and US law still apply.

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Proprietary · https://azure.microsoft.com

EmailFiles & officeVideo meetingsIdentity

Microsoft 365 cloud

Hosting: Global SaaS

Can be placed in EU regions; vendor remains US.

Fair 2.0 Easy 5.0 Secure 3.7

Pillar	Criterion	Score	Evidence
Easy	Day-one UX Can non-technical staff use it without a project?	5	Familiar Word/Outlook/Teams for most office workers. Source
Easy	Operate Admin burden, updates, backups and language coverage.	5	Microsoft operates it; tenant admin is still a real job. Source
Easy	Integrate SSO, mail/CalDAV, APIs and common NGO connectors.	5	Entra ID, mail and a large partner ecosystem. Source
Fair	Lock-in / exit Can you leave with your data in open formats, at known cost?	2	Export exists; SharePoint and Teams keep gravity inside Microsoft. Source
Fair	Sovereignty EU legal entity, EU hosting, and exposure to extra-EU lawful access?	2	EU regions and EU SCCs; still a US parent company. Source
Fair	Openness Open source or open standards? Are independent implementations possible?	2	Mostly closed source; some Graph and standard mail protocols. Source
Secure	IT security Authentication, encryption, patch cadence and independent audit.	4	Enterprise security baseline and frequent patching. Source
Secure	User security 2FA, roles, phishing resistance and safe defaults.	4	Conditional access and 2FA are strong when turned on. Source
Secure	Personal data GDPR fit: DPA, residency, sub-processors and Schrems II posture.	3	DPA and EU hosting options; US extra-territorial access remains. Source